Pickup and Installation Services
At our store, we aim to make your experience of purchasing a refrigerator or freezer as simple and enjoyable as possible. That’s why we offer optional services that include the pickup of your old appliance and the installation of your new one, all at no extra cost. These services will be utilized only where necessary. Here’s how the process works:
Pickup of the Old Appliance
Collection: When you purchase a new refrigerator or freezer, our team will pick up your old appliance on the day of delivery, but only if you need this service. Please ensure that it is empty and disconnected from the power source.
Recycling: Old refrigerators and freezers will be transported to specialized recycling centers, ensuring they are managed in an environmentally friendly manner.
Installation of Your New Refrigerator or Freezer
Delivery: After you select your desired refrigerator or freezer, it will be delivered to the specified address. Our team will contact you 1 day before delivery to confirm the details and set a convenient time.
Free Installation: Once it arrives, our technicians will install the refrigerator or freezer at no additional charge, but this service will only be available if you choose to use it. Installation includes connecting it to the power supply and, if applicable, to the water system for appliances with a dispenser.
Verification: After installation, the team will check the proper functioning of the appliance and provide you with information on how to use it.
Contact Us
If you have any further questions or would like to learn more about our services, please do not hesitate to contact us. We are here to help you make the best choice for your needs!
With these optional services, we ensure that every customer enjoys a personalized experience, allowing you to enjoy your new refrigerator or freezer without any worries.
FAQs
What services are available for the purchase of a refrigerator or freezer?
We offer optional services of handing over the old appliance and free installation of the new refrigerator or freezer. These services will be used only where necessary.
How can I opt for the handover and installation services?
When you purchase a refrigerator or freezer, you are automatically eligible for these services. Please inform us if you would like to benefit from them by contacting us or when placing your order by specifying in the order note.
What happens to the old refrigerator or freezer?
Old refrigerators and freezers will be collected by our team on the day of delivery and transported to specialized recycling centers, ensuring that they are managed environmentally friendly.
Is there a fee for installing the refrigerator or freezer?
No, the installation of the refrigerator or freezer is free, but this service will only be available if you you want to use it.
How will I be contacted before delivery?
Our team will contact you the day before delivery to confirm the details and arrange a convenient time for delivery.
What do I need to do before the delivery of the new appliance?
Please make sure that the old fridge or freezer is empty and disconnected from the power supply before our team arrives.
What happens after the installation of the new appliance?
After installation, our team will check the correct operation of the fridge or freezer and provide you with information on its use.
Can I cancel the delivery and installation services?
Yes, you can cancel these services before delivery. Please contact us to make the necessary changes.
What types of fridges and freezers can benefit from these services?
All refrigerators and freezers available in our store can benefit from delivery and installation services, as long as you have opted for them.
How can I get more information about these services?
If you have any further questions or would like to learn more about our services, please do not hesitate to contact us. We are here to help!
